Last updated: August 11, 2026
Welcome to the official website of Aotema (OPTIMA).
This website is provided byShenzhen Aotema Health Industry Co., Ltd.operations.
Please read these Terms of Service carefully before visiting this website, registering an account, purchasing goods, submitting inquiries, or using other functions offered by this website.
By continuing to use this website, you acknowledge and accept these terms and the website's privacy policy, refund policy, shipping policy, and other applicable rules.
This website may provide, but is not limited to:
The specific functions are subject to the actual content available on the website.
The information related to health, sleep, nutrition, product ingredients, lifestyle, and other health topics on this website is primarily intended for general informational purposes, health education, or service descriptions.
Unless the page explicitly states that the specific medical services are provided by qualified medical institutions and professionals in accordance with the law, the general content on the website...This should not be considered a diagnosis, prescription, or medical advice for any particular individual, nor can it replace an assessment, diagnosis, or treatment by a professional medical person.。
If you experience persistent, severe, or urgent physical discomfort, you should seek appropriate professional medical services promptly.
When a product page contains information about product functions, ingredients, or applicable methods, the actual product label, instructions, filings, or legally approved information shall prevail.
Some website features may require you to register or log in to an account.
You should:
If you find any abnormalities or unauthorized use of your account, please contact us immediately.
We will make reasonable efforts to ensure that the product names, images, specifications, prices, inventory, and descriptions displayed on the website are accurate.
Due to device display, shooting light, packaging updates, manufacturer adjustments, or other reasonable reasons, the images on the website may differ slightly from the actual product.
If there are updates to the product packaging, labels, formulas, or specifications in accordance with the law, the actual goods received and their legal labels and instructions shall prevail; however, we will not be exempt from the responsibilities for product quality or information disclosure that we are legally obligated to bear.
The price of the goods is subject to the price displayed on the website when the order is submitted.
Offers, member prices, discounts or other promotions may be subject to time, stock, applicable regions, account eligibility or other promotional conditions.
After the order is submitted, we may confirm whether we can fulfill the order based on inventory, payment, security review, delivery restrictions, obvious system errors, or legal regulatory requirements.
If an order cannot be fulfilled for a valid reason, we will contact the customer and process the cancellation or refund in accordance with the law.
The actual payment methods supported by the website are subject to the information displayed on the checkout page.
Some payment services are provided by third-party payment institutions, and customers may also be subject to the rules and regulations of the relevant payment institutions.
Please only enter any sensitive payment authentication information, such as payment passwords and verification codes, on legitimate payment pages.
Goods delivery will be carried out in accordance with the "Shipping Policy" published on the website.
Goods returns, exchanges, and refunds will be handled in accordance with the "Refund Policy" published on the website and applicable laws.
These Terms of Service do not exclude or limit any legal rights that cannot be excluded by law.
For Australian consumers, their applicable consumer warranty rights are not excluded by the terms of this website.
Unless otherwise specified, the rights to the brand names, logos, page designs, text, images, videos, and other original content on this website belong to Shenzhen Aotema Health Industry Co., Ltd. or the respective legal rights holders.
Without permission, it may not be copied, modified, published, sold, or used for unauthorized commercial purposes in a manner that infringes on relevant rights.
You may not use this website:
The website may integrate payment, logistics, mapping, social media or other third-party services.
Third-party services may have their own terms of service and privacy policies.
We will fulfill our obligations within the scope of our responsibilities according to the law, but for services that are completely independently provided by third parties and are not under our control, the specific handling rules shall be subject to the corresponding third-party policies.
We may make reasonable adjustments, updates, or maintenance to the website's functionality based on business, technical, security, or legal requirements.
If any matter involves an order that has been placed or the legal rights of a consumer, we will handle it in accordance with applicable law.
Nothing in this clause is intended to exclude, limit, or reduce consumer rights that cannot be excluded or limited by law through standard terms, nor our responsibilities that we must bear by law.
If any provision of these Terms conflicts with any mandatory provision of applicable law, the applicable law shall prevail.
We may update these terms as appropriate based on business needs, website functionality, and legal requirements.
The updated version will be published on the website, indicating the date of the most recent update.
Shenzhen Aotema Health Industry Co., Ltd.
Address: Room 311, Building 5A, Qidi Xiexin Science and Technology Park, Longcheng Street, Longgang District, Shenzhen, Guangdong Province, China
Mail:3965380797@qq.com
Mobile phone: 16620860905
Landline: 0755 3329 1136
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